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Shipping / Terms
Shipping and info

Shoe care

 

Clean, Condition, Shine!

Take care of your Groundstone shoes once in a while, they’re worth it. Because if you do, they will age with grace and attitude!

1. Clean your shoes with leather cleaner to get the dirt off. If necessary, use saddle soap and water for a better cleaning. But be sure to rinse away all of the saddle soap otherwise it can damage the leather. Never use a detergent since it can destroy the natural oils.

2. Condition the leather to soften. While the leather is still slightly moist, apply a leather conditioner to replace the leather’s natural oils. Set your boots aside for 24 hours to dry. Stuff your boots with paper or even better, use shoe trees to maintain shape.

3. If you prefer your boots shiny, apply boot polish, paste or wax, and buff to a shine. Make sure the polish matches the shoes.

Free shipping and return

We have free shipping and free returns on all orders. The shoes has to be in condition as new and with the original box. Together with the shipping company you are responsible for the goods until it reaches us, even during transport.

Groundstone AB
Härdgatan 26
432 32 Varberg, Sweden

Delivery

The delivery time is usually 1-3 days depending on where in Sweden you live. If you order from abroad, you can expect longer.

Complaint

Contact us by mail or phone if there is anything wrong with your product. A return that arises due to a complaint is funded by groundstone.se. mail: info@groundstone.se | Tel: +46 (0) 709-67 91 41

Open purchase 30 days

Of course, we at Groundstone want you to be satisfied with your product. That’s why we always give you open purchase for 30 days. Before opening the package, check that the size is the same as you ordered, that the color is the same as you wanted and that it is the same model. Also, be sure to check your size before ordering.
The only condition is that the item returns in its original condition, i.e. that it is not used. Always enclose original packaging. Of course, if a product is incorrectly dispatched or incorrect, we are responsible for the return postage.

We offer the following payment methods via Klarna

VISA / Mastercard
Payment via Internet Banking
Invoice

Free shipping and return

We have free shipping and free returns on all orders. The shoes has to be in condition as new and with the original box. Together with the shipping company you are responsible for the goods until it reaches us, even during transport.

Delivery

The delivery time is usually 1-3 days depending on where in Sweden you live. If you order from abroad, you can expect longer.

Open purchase 30 days

Of course, we at Groundstone want you to be satisfied with your product. That’s why we always give you open purchase for 30 days. Before opening the package, check that the size is the same as you ordered, that the color is the same as you wanted and that it is the same model. Also, be sure to check your size before ordering.
The only condition is that the item returns in its original condition, i.e. that it is not used. Always enclose original packaging. Of course, if a product is incorrectly dispatched or incorrect, we are responsible for the return postage.